Privacy Policy
Apex Audio Technologies values your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our online platform, interact with our services, or make purchases through our site. It also informs you about your privacy rights and how the law protects you.
Who We Are
Apex Audio Technologies is a company involved in wholesale distribution and retail of audio devices, including headphones and speakers, operating an online e-commerce platform, providing technical support and repair services, engaging in import and export of electronics, and offering commercial audio system consultancy. Our registered address is:
Bayswater Tower,
Al Abraj Street,
Suite 1801,
Dubai, Dubai,
50001
UAE
Information We Collect
We collect different types of information from and about you for various purposes to provide and improve our services.
Information You Provide to Us: This includes information you give us when you create an account, place an order, subscribe to newsletters, fill out forms, or contact us. This may include your name, billing address, shipping address, payment information (processed securely by payment gateways), and any other information you choose to provide.
Information We Collect Automatically: When you visit our site, we may automatically collect certain information about your device and usage, such as your IP address, browser type, operating system, referring URLs, pages viewed, dates and times of visits, and other usage data. This is collected through cookies and similar tracking technologies.
How We Use Your Information
We use the information we collect for various purposes, including:
- To process and fulfill your orders and manage your account.
- To provide and maintain our service.
- To manage your registration as a user of our online platform.
- To communicate with you, including responding to your inquiries, sending you order updates, and potentially sending marketing communications (where you have opted in or where permitted by law).
- To improve our site, products, and services.
- To detect, prevent, and address technical issues and fraud.
- To comply with legal obligations.
Our legal basis for collecting and using your personal data depends on the specific context in which we collect it. We will normally collect personal data from you where we need the personal data to perform a contract with you (e.g., processing your order), where the processing is in our legitimate interests (and not overridden by your data protection interests), or where we have your consent to do so.
Sharing Your Information
We may share your personal data with third parties in the following situations:
- With service providers who perform services on our behalf (e.g., payment processors, shipping companies, IT service providers). These third parties are obligated to protect your information.
- For business transfers: If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred.
- With your consent: We may disclose your personal data for any other purpose with your consent.
- To comply with legal obligations: We may disclose your personal data when required to do so by law or in response to valid requests by public authorities.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.
Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal data we process. However, please remember that we cannot guarantee that the internet itself is 100% secure.
Your Data Protection Rights
Depending on your location and applicable laws, you may have the following data protection rights:
- The right to access your personal data.
- The right to request rectification of inaccurate personal data.
- The right to request erasure of your personal data.
- The right to object to the processing of your personal data.
- The right to request restriction of processing your personal data.
- The right to data portability.
- The right to withdraw your consent at any time where we relied on your consent to process your personal data.
To exercise any of these rights, please contact us in writing at the physical address provided in the "Who We Are" section.
Third-Party Links
Our site may contain links to websites not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our service is not directed to anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 16 without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us in writing at:
Apex Audio Technologies
Bayswater Tower,
Al Abraj Street,
Suite 1801,
Dubai, Dubai,
50001
UAE